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 Founded in 1988, CBCI Telecom is Canada’s premier Videoconferencing & Audiovisual systems integrator and Bell Mobility's only focused NATIONAL agent. CBCI Telecom consistently provides small and large businesses with leading-edge products combined with unparalleled technical expertise and a dedicated service team. For the past 20 years, CBCI Telecom has satisfied the telecommunication requirements of over 500 corporate and government accounts by successfully delivering complete value-added solutions with a business class approach for each client's individual needs.
CBCI Telecom sells, installs, integrates and services videoconferencing, audio and multimedia communication products and networks as well as wireless phones, plans and accessories, data devices and applications, conferencing solutions, faxes, call center headsets and satellite services. CBCI Telecom has the technology, the logistic capabilities and the level of service required to meet all telecommunication requirements of all types for businesses of all sizes.
CBCI Telecom is a private and profitable company with more than 140 employees located in its Montreal headquarter and in cities across Canada – including St-John, Halifax, Quebec City, Ottawa, Kingston, Toronto and Vancouver.
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The only Canadian company fully certified on the two major videoconferencing manufacturers - Tandberg and Polycom |
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CBCI Telecom is Bell Mobility’s only National Authorized Agent dedicated to corporate accounts |
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CBCI Telecom is Bell Canada’s only Certified and Alliance Partner |
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CBCI Telecom is TANDBERG’s #1 Partner in Canada since 2002 |
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Since the inception of TANDBERG Canada’s Partner of Excellence Award five year’s ago, CBCI Telecom has won the award every year since |
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CBCI Telecom has been providing and servicing videoconferencing and audiovisual products to National and Multinational accounts exclusively for over 15 years |
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CBCI Telecom has successfully installed over 3,500 videoconferencing systems |
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Although privately owned, CBCI Telecom was ranked twice by Profit magazine as one of the fastest growing Companies in Canada |
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Extensive Telco relationships historically on video and wireless. CBCI Telecom is Bell’s only National Wireless Dealer and also Bell Canada’s partner of choice |
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Strategic alliances have also been formed with Electrical contractors, and General contractors such as Britton and P.R. Desjardins, who have worked hand in hand with CBCI Telecom to successfully complete several projects |
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| Technology chosen to fit your requirements |
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In addition to partnering with only world-leading manufacturers, CBCI Telecom has acquired the ability to evaluate current technology trends and provide impartial expertise to facilitate your corporate decision-making process. Dedicated Account managers, Customers Service Representatives and Service Coordinators assist you in meeting all current and future telecom requirement. CBCI Telecom optimizes the best of products and services to provide you with cost effective and manageable solutions to meet your business objectives.
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 CBCI Telecom has installed over 3,500 videoconferencing units in Canada and has proven its ability to adapt to various requirements according to the needs of the markets it serves. Its ability to deliver innovative, technologically advanced and cost-effective solutions is unparalleled in Canada. CBCI Telecom is equipped to respond to both simple and complex requirements with customizable applications for government offices, boardrooms, presentation halls, conference rooms, control centers, courtrooms, education facilities, hospitals and clinics. CBCI Telecom specializes in:
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Custom installations of all types of videoconferencing and audiovisual equipment including: turnkey systems, integrated mobile cart solutions, wall-mounted, plasma, dual monitor and set-top systems |
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Projection and rear projection systems |
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Customized boardroom design and integration |
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Display screen systems including plasma, LCD, DLP, and Cubes |
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Audio systems such as wireless microphones, speakers, amplifiers, and systems for simultaneous translation |
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Touch panel control systems to manage multiple products such as videoconferencing units, audio conferencing equipment, PC connectivity, satellite feeds and lighting |
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Network integration for ISDN, IP and dark fiber |
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Our ability to deliver innovative, technologically advanced and cost-effective solutions is unparalleled in Canada. CBCI Telecom has the expert staff able to put it all together so that you can get on with your business.
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| Audiovisual and Multimedia Integration |
Found in major accounts across Canada CBCI Telecom’s installations include the most comprehensive range of communication hardware and software products. Our systems are used for a wide variety of applications in a wide spectrum of industries such as manufacturing, retail, utilities, transportation, education, healthcare, professional sport, law enforcement, and government agencies.
CBCI Telecom designs and installs full wall projection systems with customized interface panels that integrate and control multiple input sources simultaneously such as videoconferencing units, audio conferencing equipment, PC connectivity, satellite feeds and lighting.
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 Superior logistic capabilities
CBCI Telecom’s powerful logistics capabilities handle over 3000 phone and online transactions per month with an unparalleled accuracy. Ordering through CBCI Telecom’s National Call Center or E-commerce site consistently guarantees you next business day delivery, a 24/7 emergency fleet, full tracking and reporting capabilities, handset activation and configuration and welcome packages for new users. Based on individual usernames and passwords, CBCI Telecom limits the product catalog available to the end-user and automatically leads him or her through the appropriate internal approval process to allow telecom managers to decentralize purchasing and support while keeping a tough grip on expenditures.
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| Fully featured E-commerce capabilities |
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Designed for customers with immediate needs and little time, CBCI Telecom’s fully featured E-commerce website provides end-users with detailed product descriptions, evaluation tools, up to date promotions, online help and support, handset hints and tips and most of all, a simple 5 step order process. We pre-define catalogues, profiles, as well as approval and billing processes according to your company’s policies to ensure total information and cost control. CBCI Telecom has over 5 years of business-to-business E-commerce experience. Today almost half of all CBCI Telecom’s enterprise clients buy online and over 40% of all transactions are carried-out through the website.
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| Seamless levels of service |
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CBCI Telecom strives for the highest level of customer satisfaction by providing professional guidance throughout the purchase and impeccable post-sale service and support. The powerful combination of our seven service locations, extensive network of Authorized Affiliates and nationwide bilingual toll-free lines, ensures you are connected at ALL times. From managing the orders, activations, configurations and training requirements to comprehensive service offerings and programs such as Excucare, Extended Warranty, or 7day-24-hour coverage, CBCI Telecom handles the entire value-chain, enabling your business to focus on what it does best and stay connected!
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| Sep. 30, 2008 |
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TANDBERG Canada Partner of the Year: CBCI Telecom [details] |
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| Jul. 14, 2008 |
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Bell first in Canada to launch the hot Samsung Instinct™ [details] |
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| Jul. 4, 2008 |
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Visual Insider - June 2008 Edition [details] |
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