Careers

We are interested in meeting people with backgrounds in customer service, accounting, sales, administration and management. Everyone on the CBCI Telecom team shares our commitment to excellence. Positions may become available at any point in time in one of our locations across Canada. If you are interested in applying for a job at CBCI Telecom, please send your resume to the e-mail address: hr@cbcitelecom.com. Your resume will be added to our database for future opportunities.

SALES ENGINEER – VIDEOCONFERENCING / AUDIO VISUAL – Ottawa Region

November 3, 2017

The role of the Sales Engineer is to be involved in the creation of solutions based on customer’s needs in collaboration with the sales representative and to act as a spokesperson on construction sites with the project managers.  

In pre-sales the Sales Engineer has to:

·        Accompanied by the Sales representatives, meet current clients in order to determine the most appropriate solutions/modifications or additions that should meet their expectations

·        Accompanied by the Sales representatives, attend meetings with potential clients in order to provide technical advice and expertise

·        Understand value-added services such as consultation, engineering, programming, project management and training to name only few

·        Develop innovative Videoconferencing/Audio Visual solutions according to client requirements and create diagrams in Visio

·        Design cabling and electrical connections/AV plans using AutoCAD

·        Partake in meetings and collect technical information from architects, designers, general contractors and sub-contractors involved in projects

Participate in proposal preparations:

·        Research products available on the market

·        Prepare worksheet detailing the types of equipment, and the electrical and installation services required; forward to the individual responsible for determining project fees

·        Draft technical components of proposals (“Scope of Work”)

·        Modify proposals in accordance with anomalies 

In post-sales the Sales Engineer has to (In collaboration with the project manager):

·   Assist with project planning, and create timetables and schedules

·   Monitor the quality of work of sub-contractors and of installation technicians

·   Review and follow up on schedules regularly

·   Program the control systems for equipment in collaboration with clients

·   Coordinate equipment assembly

·   Perform tests on equipment

·   Create user guides

Upon completion of work:

·        Using a pre-set report, perform a compliance audit of work performed

·        If applicable, identify the corrections to be made

·        If applicable, ensure that the automation software meets customer requirements in accordance with the Statement of Work.

Execute additional related duties:

·   Train and support new technical employees and provide the necessary support

·   Respond to inquiries from Sales Representatives

·   Perform additional tasks upon request

Qualifications:

·        Diploma in Electronics

·        Five (5) years’ experience in a similar position within the Videoconferencing and/or AV industry

·        Experience in installing Videoconferencing/AV equipment and systems

·        Experience in programming control systems (Crestron and/or AMX)

·        Strong customer service orientation

·        Knowledge of Excel, Word, Outlook, Visio and AutoCAD

Skills required:

·   Sense of organization and priorities

·   Time-management

·   Analytical

·   Attention to detail

·   Ability to solve problems

·   Ability to multi-task

·   Team-work oriented

·   Ability to analyze technical drawings

·   Strong communication skills (oral and written)

·   Bilingual (French and English)

           

We are looking for candidates in the Ottawa regions. If you are interested in joining our team, please send your introduction letter and resume to hr@cbcitelecom.com with reference to the position and region in the subject line. We offer a competitive salary, a full range of benefits and equal employment opportunities to all. We thank all those who apply, but only those selected for further consideration will be contacted.