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November 2008 Edition
Be a Video Champion
Written by Robert Restoule, CTS, Senior Account Manager, CBCI Telecom Ottawa

Are you in the opening stages of incorporating video conferencing at your facility? It is essential to the success of your program that your end-users are excited about the video solution and prepared to book, set up and join video meetings. TANDBERG’s new Video Champion site, www.videochampion.com, has a wide variety of resources on training, user tips, promotional ideas and roll-out programs.

Below is a sample of the resources you can find to help you raise video adoption and become a video champion:
  • securing executive sponsorship
  • getting everything set up
  • promoting your program
  • conducting initial training
  • measuring your success
  • improving you meetings
  • growing your program
  • resource centre
See the article below for a glimpse of the information you will find on the site.





Make Your Meetings Feel More Natural
Excerpt taken from TANDBERG’s Videoconferencing Guide,
Eight Steps to understanding the possibilities of Video.

Once you’ve chosen your video solution and prepared your infrastructure, it will be time to deploy. That means setting up the best possible experience for your users. Here are a few simple things to keep in mind to ensure that your meetings have the image and audio quality, which you expect.


Background:
  • Remember that the camera shows what is behind you. Provide a calming background with a neutral color, medium contrast and soft texture. Avoid patterns on the walls.
  • Avoid moving backgrounds such as curtains in a draft or people walking behind you. This may reduce image quality and distract the attention of those on the far end.
  • Do not place the camera facing a doorway.
  • Choose a table that is light but not reflective. A light natural wood is a good choice.
  • Avoid unnecessary furniture or clutter in the room.
Lighting:
  • Avoid direct light on people, presentation materials or the camera lens. Direct light will create harsh contrasts and shadows.
  • If you have poor lighting in the room, you may need to use indirect, artificial light. Indirect light from shaded sources or reflected light from pale walls often produces excellent results.
  • “Daylight” type lamps are most effective. Avoid colored lighting that might tint your image.
  • Don’t place reflective whiteboards directly behind people or where lighting may reflect and cause glare. If they are not required, remove them altogether.
Placement:
  • Place your video system about two to three feet (60–100 cm) away from the person who is speaking, taking into consideration screen size and what feels natural
For Meeting Rooms:
  • Place the microphone at the front of the table to ensure that all speech will be detected. The best position is at least 6.5 feet (approx. 2 meters) in front of the system, on a flat surface with at least one foot (0.3 meters) of table in front.
  • To help ensure the most natural meeting environment, position the camera on the top center of the receiving monitor. The camera should point directly at the meeting participants to guarantee eye contact with those at the far end.
  • A room with carpeted floors will help absorb sound and prevent echo problems.
To read the complete guide you can visit the Program section of TANDBERG's new site for more helpful hints at www.videochampion.com
 
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