Video Usage and Adoption
A Step by Step guide to Successful Implementation in your Organization
Written by Gary Beaucaire, Account Director, CBCI Telecom
TANDBERG has developed a four step program to achieve success in your organization. As you start to look at implementing Videoconferencing, some times the benefits are not as clear, only through training will these come to the surface.
4 Steps to Success
As you work through the guide you will review in detail these four steps to success.
1-Securing Executive Sponsorship
The importance of securing this support in that employees are motivated to use Video as an integral part of their working lives.
2- Resources in place
Using the HR department to spread the awareness of the usage of Video, through emails, posters, intranet. It’s also important to involve your IT department during the installation phase, ensuring each system is working with your infrastructure.
3-Training
Training is vital, each user require this to fully use the systems and to optimize it’s capabilities.
4-Measuring & Monitoring
Once Video has been in play it’s now time to measure its results, through the use of TMS ( TANDBERG Management Suite), specific metrics can be generated to show usage, along with the ability to manage each end point.
To access the TANDBERG Video Usage & Adoption Tool Kit click here.
For more information please feel free to contact Gary Beaucaire
( gbeaucaire@cbcitelecom.com ) at CBCI Telecom Ottawa.
How to Run a Successful Videoconference
Excerpt taken from Eyenetwork information guides to Video conferencing
If you have your own equipment
Do ask the person responsible for the equipment to make a test call at least 24 hours before your actual interview date and time. This test allows the technical people at both your office and the Far End to correct any problems and if needs be, to organize a bridge to assist in a stable connection.
Videoconference Etiquette
- Introduce participants on both sites with a little chat...
maybe about the weather.
- Speak at a normal volume, there is no need to raise your voice.
Use the volume control at both sites to adjust the sound.
- In a large or multipoint meeting, nominate a chair person at each site, enabling all sites to participate in the discussion.
...But Please Don’t
- ... mute the sound without asking the other side first of all.
- Forget that you are in the same room, so do not whisper and
be aware of your body language.
- and please... just give a smile as you disconnect the call.
Hints and Tips for a successful videoconference
Videoconferencing technology has undergone significant advances in the last decade and has proved itself to be an effective way to conduct meetings without being physically present. Use the following information to help you get the most out of your videoconference meetings.
Dressing well
Wear neutral, solid colours avoid a white or light jacket. Checks, stripes and busy patterns should be avoided as these may distort with movement.
Noise
Modern high quality microphones are very sensitive so avoid tapping on the desk or shuffling papers.
Movement
Keep your hand or body movements down to a minimum. Rapid or repetitious movements can look quite jerky on a video monitor or you could move out of shot.
Eye contact
As you speak try to look at the camera, usually positioned on top of the monitor, rather than the monitor itself. This will give a better appearance of eye contact. Speak normally as you would in a conversation, and don't forget to smile.
Sound delay
Sometimes there can be a slight time delay. If this happens wait a moment before answering questions to ensure that the far end participants have finished speaking.
Duration of meeting
Be aware of the time. Make sure you can cover your agenda in the allotted time as the facility has been booked for a specific time it may not be possible to over run.
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GTEC 2008 –
Make the shift to Government 2.0
October 28th-29th, 2008
Westin Hotel Ottawa
Helping you communicate more effectively through technology.
more info
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Journée des Acquisitions
October 28th, 2008
Centre des Congrès de Québec
Providing videoconferencing solutions to
the governement
more info
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OHA HealthAchieve 2008
November 3rd and 4th, 2008
Metro Toronto Convention Center
Providing better patient care through technology.
more info
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